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Kristen Coy

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Latest activity by Kristen Coy
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    Kristen Coy created an article,

    How do I set up automatic email campaigns when using AMPE’d?

    While a web lead is in the AMPE’d workflow, any other automated or manual email or text communication to these leads/prospects should stop. Staff should only follow up with AMPE’d prospects when AM...

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    Kristen Coy created an article,

    Event Types on the Club OS Calendar

    There are 6 different Event Types on the Club OS Calendar.   Each event type corresponds to a type of event that your club could host. Below you will see a description of each event type and the ...

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    Kristen Coy created an article,

    How do I override AMPE'd web leads in the Follow Up window of Club OS?

    While a web lead is in the AMPE’d workflow, any other automated or manual email or text communication to these leads/prospects should stop. Staff should only follow up with AMPE’d prospects when AM...

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    Kristen Coy created an article,

    How do I document AMPE'd Follow-Up calls in Club OS?

    Once you’ve received an email from AMPE’d, prompting you to schedule an appointment with your new lead, you will need to call and then document the outcome of your follow-up in Club OS. 1. Use the ...

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    Kristen Coy created an article,

    Deactivate an Automatic Campaign--Make an Automatic Email Campaign Inactive

    To change an automatic email campaign from active to inactive, first go to the Marketing icon on your tool bar and click Automatic Campaigns.    Next, choose the active campaign you'd like to deac...

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    Kristen Coy created an article,

    Club OS Studio: Prospect & Client Workflow

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    Kristen Coy created an article,

    Club OS Studio Basics

    Club OS Studio Basics is a three-part video tutorial series covering important system features and workflows. It's designed as a resource to train or retrain studio staff on the software. This ser...

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    Kristen Coy created an article,

    Club OS Case Study Library

    A complete archive of case studies documenting Club OS customer success stories, arranged oldest to newest.  1. Club Fitness 2. The Edge Fitness Clubs

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    Kristen Coy created an article,

    Create a Bulk Text/SMS Campaign

      To create a blast campaign, hover over the Marketing icon on your navigation bar and select Text Campaigns. Next, click "+ADD TEXT CAMPAIGN" on the top right side of the text campaigns page.   ...

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    Kristen Coy created an article,

    Fit Republic Webinars

    We are so excited to have Fit Republic joining the Club OS Family! We understand that training can be daunting, so we want to break it down for you. Please watch all webinars that are applicable t...