Product Updates - October 15th, 2020 – Club OS Help Center

New VIP Guest Based on Origin

A new ‘VIP Guest’ origin is now available for Clubs that would like to track their VIP Guests separately from other referrals.
Contact your Account Manager for more information on enabling this feature.

The speed and performance of your sales performance dashboards has been enhanced to give you results in less time.
Multiple marketing sources can now be selected when applying a marketing source filter to your sales performance dashboards.
Filters in dashboards will now display your custom club labels for follow-up statuses and origins.
Corrected an issue that was causing the New Lead Appointment % to reflect an incorrect value.
Leads not contacted will no longer include users that were created as members.

Corrected an issue that was causing some users to have to repeatedly reset their passwords.
Staff users will now be able to update their password when their email address exists on multiple user accounts.
Addressed an issue that was preventing the Event Type label from being returned correctly in the Events API.
Corrected an issue that was preventing some frozen PT agreements from displaying as frozen in Club OS.
The Sales Rep Production report will once again report the correct Guest Waiver % and not incorrectly include signed waivers from previous visits.
Addressed an issue that was causing some Digital Guest Waivers to display incorrectly when the appointment list feature was enabled.
Corrected an issue that was causing some email addresses to be incorrectly marked as invalid when a soft bounced occurred on an outgoing email.