New Drop-In Status Logic for Studios
- Previously, users were only able to enter the “Inactive Client - Drop-In” status a single time; after their initial purchase of one session was used, no future used, single-session purchases would put them back into the Drop-In status.
- We made a change so that users go into the “Inactive Client - Drop-In” status if they meet the following criteria:
- They have never purchased a recurring service
- They have only ever purchased one session at a time
- Their session balance is zero
- Examples:
- Is a drop in:
- Purchase on 1/1 for 1 session
- Purchase on 2/1 for 1 session
- Purchase on 2/28 for 1 session
- Session balance: 0 sessions
- Is NOT a drop in:
- Example 1:
- Purchase on 1/1 for 5 sessions
- Purchase on 2/1 for 1 session
- Session balance: 0 sessions
- Client is not a drop-in because they have a purchase for more than 1 session.
- Example 2:
- Purchase on 1/1 for 1 session
- Purchase on 2/1 for 1 session
- Session balance: 1 session
- Client is not a drop-in because they still have 1 session left to use.
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