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How Do I Take a Screenshot?


Screenshots can help our Support Team resolve your issues more quickly and effectively. This guide will walk you through how to capture a screenshot on a Mac, PC, and an iPad.

On a PC:

1. Take a screenshot:

Most PC keyboards have a PrtSc (Print Screen) button. Its location varies depending on your keyboard layout. Depending on the operating system and manufacturer, one or more of the following combinations will take a snapshot of your screen and add it to your computer's clipboard:

  • PrtSc only
  • Ctrl (Control) + Windows key + PrtSc
  • Ctrl + PrtSc
  • Fn (Function) + PrtSc
  • Alt + PrtSc

If your Windows device doesn't have a Print Screen button, use Fn + Windows logo key + Space Bar

2. Save Screenshot as an Image

Now that the screenshot is on your clipboard, you can save it as an image file.

  1. Click Start, click Accessories, and then click Paint.
  2. In the Paint window, click Edit, and then click Paste.
  3. When the image appears in the Paint window, click File, and then click Save As.
  4. In the Save As dialog box, in the File name box, type a name for the screen shot, and then click Save.

On a Mac:

Take a screenshot of your whole screen

  1. Press Command (⌘)-Shift-3.
  2. The screenshot will automatically be saved as a .png file on your desktop.

Take a screenshot of part of your screen

  1. Press Command (⌘)-Shift-4. Your cursor will change to a crosshair pointer.
  2. Move the crosshair pointer to where you want to start the screenshot.
  3. Drag to select an area. To adjust the area, hold Shift, Option, or the Space bar while you drag.
  4. When you've selected the area you want, release your mouse or trackpad button. Or, press Escape (esc) to cancel.
  5. The screenshot will automatically be saved as a .png file on your desktop.

On an iPad:

location of ipad buttons

Step 1: Locate the Home and Sleep/Wake buttons. Home is the round button directly below your iPad’s display. Sleep/Wake is on the top right corner (when the screen is facing you).

Step 2: Press the Home button and Sleep/Wake button simultaneously. Your iPad screen should flash if done correctly, and you’ll hear a faint shutter noise (unless your device is in silent mode).

Step 3: Your iPad will automatically save the screenshot in your camera roll. Tap the rainbow Photos icon to open the camera roll, and swipe to the bottom of the screen for your most recent images, including the screenshot.

Note: If these instructions do not work for you or your device, consult your user manual or the manufacturer's online support.



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